Who makes Strawberry Skies garments?
All items are made in house by designer, Manon Marguerite.
An item I want is sold out! What should I do?
I placed my order! How long will it take to get to me?
Pre-made items will be shipped within 3 business days of ordering.
Made-to-order items and commissions will be completed within 15-30 business days of confirming your design and measurements (not order date).
All orders will be shipped via Tracked AirMail which takes up to 10 business days unless otherwise requested. Signature on delivery can also be arranged at your request.
How do commissions/made-to-order items work?
Commissions start at ¥35,000 which includes one dress or one skirt and one top as a set. Extra charges may apply for custom designs and extras (eg. matching accessories). Usually, commissions take 4-6 weeks to complete. In order to join the commissions waiting list, please send an email.
Is plus-size ok?
Naturally. However due to fabric restrictions, not all designs will be possible in every size. Please e-mail us if you have any concerns.
What is your return policy?
Strawberry Skies does not accept returns or exchanges. All sales are final. In the case of faulty items, please e-mail us as soon as possible to organise a solution. Strawberry Skies accepts no responsibility for damages during postage or loss of packages.
For sizing issues on commissioned pieces, please e-mail ASAP to organise a solution.
Please keep in mind that all items are made from vintage kimono and the fabrics are very delicate and well loved. We do our best to cut around damages but small marks or fading may rarely occur.
What is up-cycling?
Up-cycling is similar to recycling, we take something old that can no longer be used and turn it into something beautiful and new.